Legal

Privacy Policy

How Betterway Logistic handles the information you share through this website.

This policy explains what information we collect when you use this website, its quote form or its chat assistant, why we collect it, and how it is kept. By sending a quote request you agree to the points below.

What we collect

When you contact us through the quote form, chat assistant, phone, email or WhatsApp we may collect your name, phone number, email address, pickup and delivery details, and any photos you choose to upload. We only collect what you choose to give us.

Why we collect it

We use this information for one purpose: to understand the job, reply to you, and provide a quote or arrange the collection. We do not use it for marketing unless you ask us to.

How it is handled

Enquiry details are sent to our own inbox so we can respond. To run the site we use trusted service providers - including a chat/AI provider to power the assistant and an email provider to deliver enquiries - who process the information only to provide that service. We do not sell or rent your information to anyone.

How long we keep it

We keep enquiry information only for as long as needed to deal with your job and our records, then remove it.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it at any time. Just get in touch using the details below.

Contact

Betterway Logistic, South East / South West London.
Email: betterwaylogistic4you@gmail.com  |  Phone: 07982 739925

Got something that needs moving?

Fill in the quote form or drop us a message - we'll come back with a price.

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